CVS in Franklin, WI Closed now

Reviews about CVS

• ★ ★ ★ ★ ☆

  June 07, 2020, by Mark Moersfelder
  Whoa, reading some harsh reviews. My insurance also goes through CVS. There is one pharmacy tech that is kinda rude but I think she doesn't even realize it. Recently I was waiting in line with 2 people off to the side clearly waiting for scripts to be filled. I was the only one at the counter. Instead of helping me or even addressing me to say I'll be right with you she just ignored me and then when she had one of those scripts ready she came to the register and acted like I had cut in line or something. It was weird. That type of awkward scenario has happened several times with that individual but everyone else I've dealt with at this CVS has been nice and courteous. The couple Pharmacists I've dealt with have been good. And they fill my scripts fast. Don't be deterred by the other bad reviews. This location isn't perfect but they certainly aren't that bad and I feel just fine about getting all my prescriptions filled here.
• ★ ☆ ☆ ☆ ☆

  May 02, 2020, by Jsanchez0826
  Had a horrible experience. Monica - cashier was very rude. She was very harsh with her tone and insulted me during our check out. She also knew nothing about their store policy. She got all riled up because she couldn't answer a simple question about their store policy. She is not a people person and shouldn't be working in a customer interfacing position. I know everybody has a bad day, but there is no reason to act irrationally with a paying customer. I hope to never come into contact again with a person of her caliber. My whole store experienced was ruined.